The Core Activity of Continuous Improvement Every Team Member Should Know.
Your personal success depends on your ability to lead teams! Leading teams is the critical competence for leaders at all levels today. And, problem-solving is the basic methodology that drives improvement by teams and lean organizations. This self-paced online course provides the basic skills and philosophy of effective problem solving. It is based on 20 years of experience developing teams and implementing lean management.
The course covers the following:
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The Lean philosophy of problem-solving and continuous improvement.
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Healthy attitudes toward problem solving.
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Simple situation analysis.
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Root cause analysis - the "five why's?"
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The PDCA problem solving model.
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Action-Planning and follow-up.
- Official Certificate emailed to you and available for print and/or to upload to your LinkedIn Profile!