Patrick Adams  00:00

Hello, and welcome to the Lean solutions podcast. My guest today is David Larsen. David is a certified planning and scheduling professional, certified Project Management Professional, Lean Six Sigma master black belt, content creator, public speaker, writer and subject matter expert with more than 20 years of experience with projects, process improvement data analytics and facilitation across industries including government, manufacturing, health care, human resources and finance. We have a lot to talk about. Welcome to the show, David.

 

David Larsen  01:03

It’s a pleasure to be with hear you here today. Thank you so much for having me on.

 

Patrick Adams  01:08

Absolutely. Well, you and I, David, we met at the Lean Six Sigma world conference down in Orlando not too long ago. And Dave, yeah, it was great to meet you in person and have some, some great conversation. Obviously, you were a speaker there. I was a speaker there. We’ll talk a little bit more about that later. But you actually live in Florida. Is that correct?

 

01:31

I do. I feel like I live in paradise. Every day. I grew up in Florida on the Gulf Coast moved away to Georgia and South Carolina for a good number of years. Within the last three years had the opportunity to move back closer to home to not exactly the same hometown a little bit farther south Port Charlotte, Florida. So yeah, it was it was fun for that conference, to brought my family along, went to Orlando. So enjoyed the conference and then had some quality family time on on the back end of that.

 

Patrick Adams  02:04

Nice, nice. Now, did you were you in? Did you have any other hurricane damage when the hurricane came through recently? Or?

 

02:14

Yeah, unfortunately, we did like, like so many others. They’re in Port Charlotte, where we’re at, we lost our roof. We’re currently not living in our home, it’s, you know, I can be a natural er. So I choose to put forward the energy and look at the positive, my entire family is healthy and fine and safe. We we chose to evacuate and follow those recommendations. So it’s been an exercise in resiliency, going going through all that fun stuff. And you know, it, it may lead to some content it I may have a book in me. And in maybe it’s based on, you know, some of our experiences like this, it’s I don’t, I don’t recommend it for anybody to have to experience but yeah, it’s, there’s, you know, everything’s, everything’s good. Everything’s good with the family. And and it’s just stuff right at the end of the day.

 

Patrick Adams  03:14

That’s right. Yeah. Yeah, focusing on the healthy family and making sure you know, obviously, that that huge, well, I’m sorry to hear that about the home. And, you know, obviously, your current situation, but, you know, obviously, you know, glad that you and I met and we’re able to get to know each other a little bit better. And obviously, you know, you’re now here on the lien solutions podcast. So I’m excited to, to share with our listeners a little bit more about your background, some of the things that you’ve experienced and also loved your presentation in Orlando. So I want to talk a little bit about that as well. But for those that are listening in, can you share just a little bit about your professional journey and your background?

 

03:59

Yeah, absolutely. So, you know, I look at myself as a quality professional, specializing in process improvement on operational excellence. I started out my journey about 22 years ago as a process engineer at a government managed facility. I you know, pursued development opportunities achieved those, you know, right certifications through the years, it changed my trajectory from being that process engineer into project management. And then I had the opportunity to change industries changing away from project management and getting myself into manufacturing back into process and quality engineering. And it was within that manufacturing chapter of my life that I I saw another skill set that that Lean and Six Sigma skill set that I didn’t see prior to getting in manufacturing probably saw glimmers of it but not in that packaging. So I was able to achieve my black belt, and then gaining that open doors to be able to transition from manufacturing and I had the opportunity to serve within the healthcare system in southwest Florida. That’s what allowed my family not to move away from, from great friends in South Carolina and Georgia to come back to be closer to family. And while I was within healthcare for a little bit, I wanted to continue learning, because that’s, that’s something that’s valuable to me. And then so I pursued a master black belt, I’ve pursued that through the Florida Atlantic University. Very nice.

 

Patrick Adams  05:45

Well, that’s a pretty significant background. And as I mentioned, in your bio, you know, many different industries that you’ve worked in, even since then, including government manufacturing, which you mentioned, but also healthcare, Human Resources, Finance. So lots of experiences, I’m sure, and I’m excited for some of our listeners to hear, you know, some of the things that that you are involved with, when it when it comes to your career. And in manufacturing, I guess specifically, any, anything stick out as far as like a challenge that you had, when it came to continuous improvement, something maybe something specifically and I guess it doesn’t have to be in manufacturing, it could be in any, anywhere that you’ve worked before, but just a challenge that you came across, maybe could even be maybe one of the projects that you worked on, or something like that anything at all come to mind?

 

06:38

Um, you know, from we let’s touch on on manufacturing, sure. So, you know, a challenge is, you know, oh, we’ve tried that before, right? That it doesn’t, it doesn’t apply to, you know, that kind of process, that kind of methodology, that kind of improvement thinking doesn’t apply to maybe a testing or laboratory environment. So, you know, I can think back to a mentoring coaching a, a yellow belt through their certification project. And you know, that person right, that person was within the lab environment, she was seeking the the recognition as a yellow belt, and the approach that she took with the naysayer, co workers and team members. And she she just pushed through it. She didn’t let the naysayers you know, talk, talk down and discourage. It was fun to be a thought partner to her during that effort. And it was fun to see her through the project, win them over. And so it was one project and then getting through it. She was already thinking on to the next one. And having those those new knit those new naysayers that were no longer naysayers on her side, and looking at, hey, some of these standards that we have in place, could use a refresh our say, I’ll lead the charge, but who’s with me on doing this refresh? So is it you know, it’s winning those over? You know, that was the kind of the challenge having, having that encouraged person excited to learn and engage in a positive manner. You know, thinking back on that project, again, that project was used for the following year, that facility went through a OSHA VPP recertification. And that was one of the featured projects have team member, frontline team member led projects, and that that was well received by the recertification team.

 

Patrick Adams  08:56

Oh, that’s amazing. So what would you say? Just to dig in a little bit further on on that, what would you say? Like, were her techniques for winning that group over because I know there’s a lot of listeners right now that are that are probably in the same boat or have been in the same boat where they have those naysayers, you know, that are part of a project team or, you know, maybe working in the same area as them and they’re trying to, you know, to promote a continuous improvement culture or work on proactive problem solving, and you have these people around them maybe that are negative or, you know, maybe you know, we already tried that stuff, or we you know, whatever it may be and so, I would be curious to know, what would be some of the maybe techniques or some of the different things that that she used in particular to help win them over.

 

09:44

I think what when she came to me with the concept as as as a coach, I think what helped her win over her team was was the data collection process. So in in concept The project was a safety response to an event within the laboratory. Okay, so there really wasn’t any data. So we needed to gather some. And it was fun to be that that early on coach, and it was fun to ask her those questions. You know, I don’t recall giving her anything but but grief and questions. And if I tried not to frustrate her, but she saw what I was doing, she saw that, hey, this is this is my project. Absolutely. It’s yours. I, I want to I want to encourage you, I want to be that encourager for you. So, where we didn’t have data? How long does the current state for safety to respond when we have an event of that type? And so she said, hey, could couldn’t we do like a demonstration? Couldn’t we do a drill? Yeah, ask, go ask and coordinate. So then, then, once she learned, hey, we can have a drill. Perfect. It’s going to be a live drill demonstration? How might we collect it? How might we have timestamps? Hey, we could video record it. Absolutely. From start to finish, let’s video record, that’s great. That gives us the current state, right. And it gives us the ways and means to review it, we can dig deeper. So when the concept of the problem was there, there was some of that resistance, right? But then as she started, you know, engaging with me asking questions as she was learning going through some of those learning modules. And it because again, right, it’s it’s that problem solving framework, the tools are great, but it’s how we approach that problem. And she had a great working relationship with her with her teammates in the lab. She was not in that leadership role or position. And, and she but she was just collaborative, she was pulling from those others. And after the drill, having that benchmark example of the current state and seeing Wow, okay, that took us seven to 10 minutes to respond. If this was a real event. And that persons in that situation, oh, my, we couldn’t find some of those rescue tools when we needed them. Why is that? Why did it take as long for safety and the response team to come? They didn’t know where to park review that video? Oh, my, how might we start closing those gaps? And that was that was the fun part. When people saw the pain points. It was it was now real. For them. It was less of an abstract concept. That’s the beauty of go and see. Right. And, and so she embraced it. So that was kind of her approach is, you know, I don’t have those answers. How do I get those answers? And that approach of let’s do that drill? Let’s do that demonstration. You know, I hope to give those readers some of that inspiration in that way. I hope that helps.

 

Patrick Adams  13:00

Absolutely. Yeah. And I think, you know, what you’re talking about is, you know, shows ultimate respect for the people that were around her right, because, you know, some some change agents can, you know, go out there and just try to use brute force to just push through and, and, you know, push people over in the process. And at the end of the day, is that really sustainable? Right. I agree with that. Yeah, probably not. Right. So we’re her approach was to involve the people that are at the gamba. And by asking questions by involving them in the process, and again, that shows true respect for them. And it engages them so that the solution isn’t just hers. It’s everyone’s and now you also have buy in, right. And so that’s where the long term sustainment comes from. Yeah, absolutely. So okay, so love it. Great. Great example. appreciate you sharing that. Let’s transition over to your, your current job. What? Tell us a little bit about your day job. What if we were to jump in David shoes for the day and follow you around? I mean, what would that look like?

 

David Larsen  14:14

Yeah, absolutely. So in my day job, I am a the trusted internal consultant. For AAA, the Auto Club group. Specifically, I’m working within human resources, building that continuous improvement culture working on projects. I’m, I’m a part of an army of two people, myself, and my immediate leader. So it’s really fun. I think fun to bring this concept, this process thinking this methodology of problem solving to great folks within human resources that they know their business. I don’t know there’s I’m certainly learning A lot of those aspects of human resources. So on a typical day, you know, I’m I’m working with those specialists on the front line, I’m working within leaders within the different centers of excellence within the human resources function, I’m being that thought partner to help some of those leaders approach a problem that they’ve, that they want to solve with their team. So kind of being that soundboard to work through to help them plan and craft that approach to work with their team, that it’s that it’s a team approach versus that maybe traditional management style of direct type of problem solving by more by the leader versus by the team solving. So having some of those great conversations and, and then of course, it’s some of those projects that as a continuous improvement team that we’re partnering with, and we’re helping facilitate those improvement projects, with others with with a with an improvement team. So maybe doing a little of that project management aspect, as well as problem solving. And, you know, facilitating some conversations such as after action reviews. So it kind of runs the gamut of some of those improvement projects, maybe some automation tool, and Solutioning, where, ideally, we might look for, you know, some IT resource and support. But if if we’re not high enough on a priority, how might we help those human resource team members? How might we help them do an automation outside of the IT resource while we wait on that? Resource alignment, if that makes sense?

 

Patrick Adams  17:27

Absolutely, yes, it does. And I have to imagine that what you’re doing now is quite a bit different than what were you were doing in manufacturing? Are you? Are you having to adjust your approach or be flexible with the tools that you have on your, you know, Lean Six Sigma tool belt? Are you? Or are you finding that everything fits perfectly? Can you talk to us a little bit about Yeah, just the differences between the two. And you know, what you’ve had to do to kind of adjust to kind of the back office administrative side of things in comparison to being in manufacturing.

 

18:27

Yeah, absolutely. No, I, for those that might be watching this video replay later. Right. I’m smiling. Because that’s a it’s a great question. So you know, the tools within the tool belt, while different, maybe approach wise, but processes process, right. And, you know, transitioning from manufacturing, into health care and now within human resources. For me, it was initially harder, coming straight out of manufacturing. But it’s remembering that it’s a storytelling process. And, you know, something, a quote that I’ve heard come from the pulpit and from others, nobody cares how much you know, until they know how much you care. You know, I’m, I’m a different engineer, I care a little bit more with my heart and leading, leading with that Armony approach, right letting we have to problem solve through it. So for me, what helped me do a better performance within human resources. Was that first pitstop in healthcare to bring me out of that. I’m a process engineer. I have to solve this problem by myself. Wait a second, no. I’m just that facilitator. I have a different way of thinking maybe than some of my folks that I’m supporting and consulting with, how might I better speak their language? Not my own, because if I speak their language, you know not use Lean and Six Sigma terminology, but you know, say it in a way that they’re gonna, it’s gonna grasp and resonate first. So, you know, one of my favorite things to do when I start an improvement project what you know, now, especially within human resources, let’s see the process first. The team knows how to do the work, right, but let’s break it down. Let’s, let’s start with that customer focus. Hey, okay, who are we handing things off to? Where are we getting information from? I like to use that sai POC approach, right supplier input, Process Output and customers, I like to start kind of with the customers work backwards. Is right among us practitioners that customer focus voice of customer makes sense, right? But maybe, to someone else it might not. But ultimately, right? We want to make sure the work that we’re doing is valuable. Have that handoff to customer work backwards? Where are we getting our our inputs, it might be from systems internal might be electronic inputs, it may be from an email, Where’s that coming from? It, just kind of piece it all out together. So a lot of times, I’m having these conversations, and I’m using maybe word or maybe using Excel or I might be using something within teams to kind of whiteboard. So I’m, I’m collecting that information, and making sure the persons that are being heard, right, because that’s, you know, we we as people want to be heard. So I want to capture all that information. And I might take and create that sai POC as a draft offline, and then the next the next working session, come back and say, Hey, remember that great conversation, kind of show them that whiteboard that we might have created? And then show them that product that here’s that high level process map? Here’s what I heard, right? What did I put it I get right, what’d I miss? And, and let them react to it. And the reactions are great. Like, wow, I didn’t think about it that way. homerun, right. And help them to you know, see it from that step wise approach. Where’s the information coming from? What am I doing with it? Where does it get delivered or handed off to? Why are we doing it? So that’s kind of some of the stuff that the tools like it to me, right. It’s it’s industry agnostic. It’s, it’s just making it relatable, right? I like to talk about other things maybe not necessarily work because, hey, we all are doing that day job. I I like to eat right. We’ll get into that maybe later. But I’d like to Chick fil A is an example. You know, because Chick fil A is something like hey, who’s eating at Chick fil A? That resonates with a lot of folks, my audiences? And I’m like, okay, great. That resonates? Let’s, let’s pull that thread. Hey, what do you experience when you go there? How many different locations do you visit? Oh, you visit more than one perfect and you start connecting some of those dots of foundations right? Lean foundations consistency, how do you get to a foundation without standards and things like that? So it’s it’s, you know, among friends, it’s that that Jedi mind trick of leading them getting them to see right. So I may have rambled on a little bit longer, but I’m trying to circle back to does it does it connect for manufacturing to others? I would argue that I think it’s so I think it does. Yeah,

 

Patrick Adams  23:36

yeah, no, I think that’s great. I love I love what you said about you know, pulling the thread and connecting with the audience. Definitely powerful, powerful techniques for anyone that’s listening in. That’s facilitating teams or training coaching anything like that. So So Thanks for that. Let’s let’s talk about the the the Lean Six Sigma world conference in Orlando that you and I met at? Yeah, yeah. So why did why was that and you know, was that something that you had done before? Do you do you speak often? And it was this a, you know, was this the first time I mean, what what what what made you want to speak at the at the conference itself?

 

24:21

I wanted to make myself feel uncomfortable. There we go. I like it. Oh, um, you know, this was my first time speaking at a like minded practitioner professional conference. Many, many, many years ago, different industry. It was more of a little bit of a technical presentation. I saw I did present previously, but we’re talking 15 plus years ago. Sure. So so I’m going to call this reset the clock. You know, this was first time presenting live audience Um, but I wanted I did, I wanted to challenge myself. And I felt like I had a good message. And, you know, I threw out that that proposal submitted an abstract I, I was excited to have a conference, kind of within my backyard. Look, the Lean Six Sigma World Conference was held in Orlando this year, I learned it may be not always in Orlando, hey, no problem, but this year it was. And so yeah, I wanted to make myself uncomfortable. I wanted to grow for myself, right. Before Patrick, before you press that record button, I, I teased myself because I can make fun of myself, I’m not gonna offend me. I, I think I have something between my ears. But I think I process a little slow. And, you know, I like to listen, when I’m in a meeting, I’ve challenged myself to be a little bit more vocal in the right opportunities, when I’m in a room full of folks, but like, famously, I like to sit and listen. And, and if I have a question, you know, famously, it’s, it’s, it’s after the meeting, I’m going to make a phone call and a follow up, maybe send a note and say, hey, something, you know, in reflection, I had some thinking. And so with that mindset, I wanted to do a beat, you know, have some gymnastics, exercise my mind a little bit, and have that speaking opportunity. And, for me, the conference really was a great experience. I wish I might have had some closer friends in the audience to say, Hey, would you record me so I can critique myself, because I’m that kind of a guy. I didn’t, I made some friends, but I didn’t feel comfortable asking that request. So maybe next time, but um, it you know, it was great from that networking, it was great from from meeting folks like yourself getting the chance to shake a hand, because I did try to reach out ahead of conference and start to initiate some of that networking a little bit just to look forward to the conference. So So for me, it really was a great exercise, and anyone who has not found a speaking opportunity or found a why, you know, I just want to encourage them and pose that challenge of when’s the last time you spoke in person, if not, you know, develop that story to fill up that content to be able to speak about, you may be uncomfortable in the moment. But growth can happen in those uncomfortable moments. I know, it felt that way for me. So I felt like I got more than than what I’ve could have ever imagined coming out of that conference. And really, I want to give a shout out to Katie Anderson, too, because I watched a webinar of hers recently. And it was creating some intentional space for thinking when having a conversation. You know, it made sense to me, and I just never heard that framing of it. So I think I’m going to be a little bit more open to myself, and stop saying I’m a slow processor. No, I just need some space to think, give me a moment. And then tried to practice that a little bit better. But, you know, like I said, it’s easy to run over myself with a bus i I won’t do that to others, but I will do it to me and I’m hard on myself.

 

Patrick Adams  28:29

Yeah. Well, and it’s sometimes that that, you know, to an extent it can, it can help you know, you’re you’re you have this internal drive yourself to be better, right. So that can be a positive thing. So, you know, don’t be too hard on yourself, though. An amazing job. And you were also part of the panel discussion, which was super powerful. What can you just share with some of our listeners, maybe a little bit about what you talked about what you some of your topics were that you presented on?

 

28:58

Absolutely. So let’s start with the panel discussion first. So, you know, that was a fun opportunity, myself and three other panelists. And it was led by a moderator facilitator that was talking about best practices as practitioners for coaching leading project teams through a virtual environment. Right. That’s something that’s, you know, maybe still challenging for some or maybe it’s become a norm or partway norm for some. So a lot of good conversation generated from that panel conversation with the audience. And then my presentation that was accepted was around deploying continuous improvement and Lean Six Sigma within the human resources realm. And, you know, that was kind of a case study kind of came from that fret first person approach from within AAA. And it was it was it was fun to have an odd didn’t resonate with some of that content? Yeah, I was a little nervous about leaving that q&a open at the end, I saw some others use all of their time. And oh, no time left for questions darn catch me after the meeting, right. And I’m like, ooh, do I, I don’t know how I want to play that. So as a speaker, it was great to have live questions. It was, again, for me it was encouraging to that I was able to think in the moment, one question I felt was, I wanted to answer it, and I want to answer it thoroughly. So what I saw I table that one, hey, let’s talk about that topic. After this meeting. Let’s take a couple of other maybe brief answer type of questions. It worked out. So for me, right, I was experimenting with the audience a little bit learning. And it was good time. So yeah, those two topics on virtual environment best practices, what works for those panelists, and then deploying Lean and Six Sigma within an HR environment?

 

Patrick Adams  31:02

Yeah. So out of those two topics, maybe the panel discussion, and it could be something that you talked about, or someone else talked about? Any any best practices, or has or something that was discussed during that panel discussion that you were like, oh, that’s that’s a good nugget. That’s something that maybe others should take away or hear about, obviously, everyone listening in wasn’t at the World Conference, or doesn’t have access to the, to the audio from that. So any you have one that you could share? And maybe it’s one from the panel or one from your your presentation, either one?

 

31:43

You know, I think something that resonates with me from the panel was managing knowledge, right? How to keep momentum from meeting or working session to working session, building that momentum? How are you tracking decisions? Are you attaching documents, artifacts to email trading? How to how to better manage that knowledge related to that project to that effort? So I think there’s some great conversations around managing knowledge, right? Using Microsoft Teams SharePoint, or are internal file management, having a central knowledge managing location was something that was that came up in the panel as, hey, this is a best practice. Don’t send your team don’t try to manage your team through attachments to emails, because is it the latest? Is it the best? Hey, I was looking at this email dated bump, the bump, not this one, okay, let’s have a let’s have a central knowledge management location for the project for the effort. Everybody works off the same sheet of music, so to say, and that way, you get some of that consistency. You know, how do you you know, it’s a little bit more, you know, preference to organization on how to mark those decisions or track those schedules, you know, myself, I like to use that, that a three storytelling process because it, it lets you kind of summarize simply, and if you need to dive into the details, you can always point to those detail containing artifacts, but a three report, you know, works works to kind of summarize and Mark moments of decisions throughout that problem solving project. So yeah, it was it was good.

 

Patrick Adams  33:36

Love it. Yeah, no, it was a really good discussion. Good, good little tidbit there that you’ve shared, appreciate that and even dropped a couple of law software applications or platforms that, you know, that individuals can look into, you know, as they’re, as they’re working in the virtual world. So you there, you’re in the HR and industry, or HR world. What do you think sets your work or your approach, maybe apart from others in your field, anything specifically that that you would say it kind of sets you apart? Or again, your approach?

 

34:17

For me what I think it’s, it’s being approachable and relatable, you know, I when I get the chance to work with you, I want to work alongside of you. I want to invite you into the world of improvement, you see an opportunity, you kind of raised your hand and say, Hey, I’m a leader or I’m a front frontline worker, I have this problem. Perfect. You have a pain point, and you’re raising your hand for a little bit of help. I want to meet you where you’re at. I don’t always see practitioners, you know, taking that approach. So So, Tim, for me, it’s it’s that being people focused being that servant leader, and keeping it relatable and approachable, right? Let’s forget about work for a moment. Let’s talk about Chick fil A, let’s talk about, you know, something else. Let’s talk about going to the hardware store going to, you know, there’s so many of those things that I try to keep an eye open for. Right, right. The earlier this year, we went to an amusement park, you know, local here within Florida now, I won’t say names, right, but I’m pointing out to my kiddos, hey, look at those floor markings. Look at those signs. I’m nerding and geeking. How it put, I’m trying to have fun with it. And so I made sure to have some pictures because I’m like, Oh, I could use these when I’m done in the next team kickoff back at work. And just like, hey, who’s been to a theme park near you? I know, for many of my co workers, it’s the they go to Cedar Point and things like that. So it’s like, okay, perfect. And it’ll resonate. So, for me, it’s, it’s keeping it relatable and approachable, that whether you realize it or not, there’s stuff within your day to day life at home outside of home, even before we get to work, so if it works there might at work here, you decide, I’d like to think it does so. So it’s that approach that that for me and, and others within my circle, I think it works. And that’s what I think, you know, kind of sets us apart and I enjoy it

 

Patrick Adams  36:34

that way. Love it. Love it. I would say my favorite theme park all time is Universal Studios hands down. For me personally and my family. But when I go with you, I’m always like they they do it right. I mean, we could probably talk we could do a whole nother episode on lean techniques that you see in in at Universal Studios. So we’ll save that for another time. But please,

 

37:01

I’d love to geek out with you on that money. Yeah, that’d be fun.

 

Patrick Adams  37:05

Yeah. So last question that I have for you. Obviously, you know, we’ve we’ve heard a lot about your background, we’ve heard a lot about your, your current day job and what you do and kind of your approach. You mentioned earlier about you know, some of the challenges personal challenges with what happened with the hurricane in your home, but that you’re optimistic that you you know, keep your your yourself focused on the positive during some of those tough times and things that go on and in your life personally. But I would say the question that I have is what brings you joy? What at the end of the day, you know, what would you say it is that brings David Larsen joy.

 

37:47

Yeah, it’s family. It’s it’s some outdoor activities. It’s fishing hunting. Right? It’s right there with families is cooking. You know, I can tell you, I love you. But let me let me show you I love you by cooking with with food because that secret ingredients every time right? So I like to think and you know, I’m, I’m, I’m not biased because I have so sources I have my beautiful bride and my and my two kiddos, my daughter, my son, that tells me that I might bake better than I cook. So as as an engineer as that quality specialist I enjoy expressing myself through cooking. Food has to look good as well as tastes good. So I’m, I’m trying to hit all of your senses. I’m very opinionated with my preferences when it comes to food, for instance, right? I believe in apple pie. No additions, such as raisins or walnuts. It’s, it’s in the name. It’s apple pie. I believe smoked pork should be pulled, not chopped or sliced. Brownies are meant to be fudgy not achy or laced with nuts. I could go on and I’m sure they might polarize some people here but I enjoy I enjoy cooking for friends and family for sure. Love it.

 

Patrick Adams  39:10

Well, next time I’m down in Florida. I’m gonna hold you to that then we’d love to get together and love that love to have. Have you cook that’d be amazing. My pleasure. David, it’s been great to have you on the show. Again, maybe we’ll come back on and talk specifically theme parks next time. Blast naturally would. But it’s been great to have you on really appreciate, you know everything that you’re doing for your field from a continuous improvement perspective. And if anyone has any questions you know about the podcast today or maybe even about the the presentation that you gave at the Lean Six Sigma World Conference. Where where would be the best way for them to reach you?

 

39:53

Yeah, best place is on LinkedIn. I’d like to think I’m active there. And you know have reach out, send me a quick note we can connect. And I, I like to think I keep an open door. So yeah, please find me on LinkedIn. Perfect.

 

Patrick Adams  40:09

And as always, we will drop your LinkedIn profile a link to that in the show notes. So anyone that’s listening in that wants to connect with David, you can go right to the show notes and find a link directly to his LinkedIn page, connect with him and hopefully, ask some questions and who knows, maybe even get invited over for dinner sometime. David, have an amazing week and I’ll talk to you soon.

 

David Larsen  40:35

Thank you so much, Patrick.